Our Team.

Hello! I'm the one creating and writing this page! And the website + blog overall. This is a part of what I do for the business! For much of the scheduling, invoicing, and things of that nature, you'll be talking with me. I also handle all of our advertising and hiring! Most of the time you'll find me present at the estimates as well - along with my father (Gary); sometimes I even come out for the estimates solo. I used to work more on the jobs (the picture above comes from when I was climbing a tree!) but as we've grown as a business, administrative tasks have also grown to where I'm mainly in the office; but you might still see me out "in the field" from time to time! I came into this ownership and management position back in 2022 (it wasn't the plan, but isn't that how some of the best things happen sometimes?), yet this business is still a team-based, family-run project! Now let's talk about the man who started it all...

Well, he's not too keen for pictures, so that's why a graphic is taking that place for him right now! If you've been familiar with tree care in Roanoke for any length of time, you probably already know him. But Gary started this company approximately 14 years ago (wow, I began working with him in the summers back when I was in high school...); he has amassed a great deal of knowledge and skills in that time (but he's never done learning - neither am I!). We've gone through many name changes since then, and some of you may remember when we were Complete Tree Solutions! Since I became the owner, we've been Complete Tree Service - but our core is still the same! As I alluded to above, Gary is incredibly knowledgable and skilled in every area of tree service. (Before he was in the tree service industry, he was in logging, which further trained him in dealing with all sorts of tree-related work and situations.) Now, Gary leads the jobs, collaborates with me (Katie) on estimates, and is my consultant go-to! To continue on with one more family member to truly round out the "family-run" nature of this business...

Ben is my (Katie) brother and he has recently joined the team! He has helped us out here and there in the past, as he is skilled in the arts of climbing and other tree-care activities, but he is now with us on a more consistent basis. He has studied for and is about to take the exam to become a certified arborist. So, pretty soon, we will have a certified arborist as a part of our team! (Oh, he's also not so keen on pictures - but I do have this picture of him in action with us!)